Privacy policy

At Kind Essentials, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Personal Information We Collect

When you interact with our website or make a purchase, we may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via third-party providers)

  • Order history and purchase details

We may also collect non-identifiable information such as browser type, device information, and website usage data.

How We Use Your Information

We collect your personal information to:

  • Process and fulfil orders

  • Communicate with you about your purchase

  • Provide customer support

  • Improve our products, services, and website

  • Send marketing communications (where you have opted in)

Marketing Communications

If you opt in, we may send you promotional emails or updates.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Sharing Your Information

We may share your personal information with trusted third parties where necessary to operate our business, including:

  • Payment processors

  • Shipping and courier services

  • Website and eCommerce service providers (such as Shopify)

We do not sell, rent, or trade your personal information.

Payment Security

All payments are processed securely through trusted third-party payment providers.
Kind Essentials does not store your credit card details.

Cookies & Website Analytics

Our website uses cookies to:

  • Improve website functionality

  • Analyse website traffic

  • Enhance your browsing experience

You may choose to disable cookies through your browser settings; however, this may affect website functionality.

Storage & Security of Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Personal information is stored securely and retained only for as long as necessary to fulfil its purpose or meet legal requirements.

Accessing or Correcting Your Information

You may request access to the personal information we hold about you or request corrections if the information is inaccurate.

To do so, please contact us at info@kindessentials.com.au

Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies.

Changes to This Policy

Kind Essentials may update this Privacy Policy from time to time.
Any changes will be posted on this page.

Australian Consumer Law & Privacy Rights

Nothing in this Privacy Policy limits your rights under the Australian Privacy Act 1988 (Cth) or other applicable laws.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at: info@kindessentials.com.au